PRIDE

Professionalism, Respect, Integrity, Dedication and Excellence

How do our staff apply our core values each day?

Our staff commit to act with Professionalism at all times by being approachable, supportive and accountable. At Factek we take responsibility for the quality and completion of our work, we accept personal responsibility for our actions and we strive to solve any problems.

At Factek our staff will show Respect for ourselves and for others by showing compassion and empathy, respecting each experience for what it is, not judging or promoting gossip. We firmly believe that treating people with respect breeds respect.

We will act with Integrity by being honest, trustworthy and doing the right thing.

We will serve our clients the surrounding community with Dedication by ensuring that all physical assets and services are maintained to the highest possible standards and running at their maximum efficiency reducing the impact of the assets and services as far as practicable on both the immediate and wider environment.

During our work we will strive for Excellence – we will develop a unified facilities service that is customer-service focused and strives to become the benchmark that all other Facilities Management Providers will want to achieve.